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Remote/Dental Monitoring

Can my child have the dental monitoring application?

We strongly recommend that the parent/guardian takes responsibility over ensuring their child completes their required scans. Your child can have the application downloaded on their device, but best practice is to have the application downloaded on your personal device also.

By , 2 yearsJune 17, 2020 ago

Can I have the Dental Monitoring app on more than one phone/device?

Yes you can. You can have the application downloaded on multiple devices, using the same login/username. We recommend that for patients under the age of 18, that the parent and or guardian has the application downloaded on their personal device also.

By , 2 yearsJune 17, 2020 ago

Can I use another cheek retractor with my ScanBox?

No, your ScanBox has to be used along with the Dental Monitoring Cheek retractor you were issued.Other cheek retractors are not compatible with your Scanbox. Should you need another retractor please contact the office on 07 5593 3733 or let us know through the dental monitoring app.

By , 2 yearsJune 7, 2020 ago

What happens if my scan is rejected?

If your scan is rejected – don’t worry, this can happen – you will receive explanations as to why and tips to make sure your next scan is successful!

By , 2 yearsJune 7, 2020 ago

How do I know when it is time for a new scan?

When a new scan is required, you will receive a notification directly on your App. Just press the “Take a Scan” button to proceed.

By , 2 yearsJune 7, 2020 ago

What is remote monitoring?

Fewer orthodontic appointments with more accurate results? Sounds too good to be true! Check out Clear Smiles Orthodontics remote monitoring services.

By , 2 yearsMay 31, 2020 ago

How to clean your aligners properly to avoid rejected scans:

You should be brushing and flossing your teeth every night.Please make sure you are at least rinsing your mouth with water after meals before inserting your aligners back into your mouth.  Clean your aligners by using the medium toothbrush specifically given for your aligners and scrub both aligners every time Read more…

By , 2 yearsMay 30, 2020 ago

I don’t understand the scanning and review process:

Here’s how we break it down to keep it simple for you: You scan your current aligners that you have been wearing for the days leading up to the scan. Once you complete and submit the scan you are required to wear that same set until prompted by the app. Read more…

By , 2 yearsMay 30, 2020 ago

Do I talk to Dr Semaan directly through the dental monitoring app?

A dedicated dental monitoring team member typically acts as the liaison between you and Dr Semaan, who periodically reviews each case as and when needed. If you have any concerns about your treatment, reach out through your dental monitoring app and we’ll get the answers you need, or alternatively if Read more…

By , 2 yearsMay 30, 2020 ago

Pro tips for avoiding rejected scans:

Brush your teeth sparkling clean before taking photos! Wear your aligners for 22 hours a day Use your chewy just before taking your scan Ensure you are using your chewies three times per day for 2 minutes each time; biting down firmly between your two front teeth and the eye Read more…

By , 2 yearsMay 30, 2020 ago

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Clear Smiles Orthodontics

Suite 1, 2 Investigator Dr, Robina QLD 4226
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P: (07) 5593 3733
E: admin@clearsmilesorthodontics.com.au

New Patients, book a complimentary consultation with the best Orthodontic team on the Gold Coast

(07) 5593 3733

admin@clearsmilesorthodontics.com.au

Suite 1, 2 Investigator Dr, Robina QLD 4226

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