While it is rare, you may lose a set of aligners. Please call us immediately so we can give you instructions. This is urgent as your teeth are moving and we don’t want them going off track. Getting things back on track takes work and will usually mean your estimated finish date will be delayed and further charges may apply (From $595).

If this occurs after Hours, please move back to your previous aligner. If for some reason you do not have your previous aligner, go to your next aligner and contact us through the dental monitoring app and/or email us at admin@clearsmilesorthodontics.com.au and let us know the following information:

-What aligner you lost. (i.e upper 13)
-How long you wore the aligner before losing it. (i.e 3 days full-time)
-What aligner you moved onto (either the previous/next)

Next, use your chewies more often. Each spot for 2 minutes, 3 times per day.