COVID-19 FAQs
COVID-19 Update as of 2nd August 2021
Please be aware that the information below is specific to the current situation as of the date above and note that the answers below may vary significantly pending future updates
Due to current circumstances relating to the COVID-19 lock-down, we have had to close our business and are only able to see urgent orthodontic appointments this week. We are reviewing the appointments scheduled this week, one day at a time, to see if your appointment meets the definition of “urgent” or not. Either way, please stay close to your phone and keep checking your Dental monitoring app for a message regarding if your appointment is still going ahead this week or if you need to call us to reschedule it. Thank you for your patience and understanding.
Due to current circumstances relating to the COVID-19 lock-down, we have had to close our business and are only able to see urgent orthodontic appointments this week. We are reviewing the appointments scheduled this week, one day at a time, to see if your appointment meets the definition of “urgent” or not. Either way, please stay close to your phone and keep checking your Dental monitoring app for a message regarding if your appointment is still going ahead this week or if you need to call us to reschedule it. Thank you for your patience and understanding.
Please continue to wear your last aligners full time as they are essential to keep your teeth in their current position and are designed to last for many months if needed. Please refer to the cleaning tips below about how to keep them looking clear and clean.
Due to current circumstances relating to the COVID-19 lock-down, we have had to close our business and are only able to see urgent orthodontic appointments this week. We are reviewing the appointments scheduled this week, one day at a time, to see if your appointment meets the definition of “urgent” or not. Either way, please stay close to your phone and keep checking your Dental monitoring app for a message regarding if your appointment is still going ahead this week or if you need to call us to reschedule it. Thank you for your patience and understanding.
Stop wearing all elastics immediately so that your bite doesn’t move in the wrong direction. Continue wearing aligners full time so your teeth do not become crooked. Continue taking your Dental Monitoring scans (for those who are being monitored this way) and following Dr Semaan prompts via the app.
a. One or more of my braces has comes loose? Please call the office on 07 5593 3733 and we will advise what to do next.
b. The wire breaks or becomes spiky? Please call the office on 07 5593 3733 and we will advise what to do next. If uncomfortable place some of the brace relief wax we issued you at the start of your treatment over the area to reduce discomfort.
c. I develop an ulcer from the braces/wires? Place wax on wire/braces that is causing the ulcer to allow it to heal and brace relief gel can give temporary relief. These items can be found in your start bag that was given when you had your braces bonded. If you are unable to find these items, try buying an alternative product like Bonjela/SM-33 found in supermarkets or chemists. If the ulcer or discomfort does not improve then please contact the office on 07 5593 3733 and we will advise what to do next.
d. The hook my elastics connect(s) to breaks? Stop wearing all elastics immediately so that your bite doesn’t move in the wrong direction and contact the office on 07 5593 3733.